![]() Check the drivers for Tape drive in device manager.Restart all Backup Exec service and try running the backup to check.Go to Log On tab, enter the account name and its password, click Apply and OK.Look for BE services, here BE Device and media should be running with domain admin, if not then right click on this service and go to Properties.Under Services and Applications click on Services. ![]() ![]() Right click on My Computer ( Computer) and click Manage.Here are the steps to check and change the BE device and media service account:
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